No one is born a GIS master and we all need help sometimes. Bring your broken QGIS project, missing button or weird geospatial dataset with obscure coordinates to our workshop and we’ll see what we can do. Our support covers FOSS4G programs (QGIS, PostGIS, GeoServer, Mapproxy etc.), open datasets and GDAL library.
For who?
We help our support customers with small open source GIS problems. Our training courses always include 2-4 months of support to get you rolling with the tools. To get your own support, contact sales@gispo.fi and ask for personal, 5 member team or organisation support service.
Ask away!
If you are already our support client, send your question to support@gispo.fi. Our support answers within 8h (office hours 9-17, Eastern Europen Time) and the evaluated processing time is 0,5-2 hours.
Service fees
| Description | Lite | Basic | Pro |
|---|---|---|---|
| Tickets annually | 5 | 15 | 50 |
| Response time (office days) | 16 h | 8 h | 8 h |
| Online-support1 | Yes | Yes | Yes |
| Own dedicated GIS Artisan at your service | No | No | Available as additional service |
| Support is availlable for | Whole organisation | Whole organisation | Whole organisation |
| Online-support clinics2 | Available as additional service | Available as additional service | Available as additional service |
| Price (annual) | 490 € | 1290 € | 4200 € |
The prices do not include VAT. We reserve the right to make changes.
1 Online-support questions can be send to support@gispo.fi
2 Online-support clinic is a 2-3 hour workshop with own dedicated GIS Artisan. Available for a maximum group of 6. Price: 220€ (+VAT)/hour. If you are not our support customer, price is 300€ ( +VAT)/hour.
Lite
Order support
The Lite package of GispoHelp support service includes 5 support requests per […]
- Price
- 490 € (+ VAT)
- Language
- English
- Persons
- -
- Tickets
- 5
- Response time
- 16 hours
Basic
Order support
The Basic package of GispoHelp support service includes 15 support requests per […]
- Price
- 1290 € (+ VAT)
- Language
- English
- Persons
- -
- Tickets
- 15
- Response time
- 8 hours
Pro
Order support
The Pro package of GispoHelp support service includes 50 support requests per […]
- Price
- 4200 € (+ ALV)
- Language
- English
- Persons
- -
- Tickets
- 50
- Response time
- 8 hours